Frequently Asked Questions

How long is the training?

This is a 2-hour online workshop accessible at any time, 24/7, for 30 days from sign up. This is a self-directed workshop that you can complete at your own pace.

Is this a NYSED approved course?

Yes, we are an approved provider that meets the New York State Education Department mandatory requirements for Training in Child Abuse Identification and Reporting.

How can I pay for the course?

You can pay with a credit card or PayPal.

Will my personal information be safe?

Yes. Your personal information will not be shared with any third party.

Is there a test at the end of the training?

Yes. There is a 10 question T/F quiz on the Child Abuse Workshop, you need a passing score of 80%, but you may take the quiz as many times as needed to pass.

How do I get my certificate?

You will receive your certificate upon completion of the course which can be downloaded and printed. We can also email it if you have difficulty.

What can I do if I lose my certificate?

Log into the course again using the same email address and password you registered with. You may print an additional copy, or email us at and we will be happy to send it to you.

We automatically submit your completion information to TEACH. It should appear on your account within 7-10 days of completion. You will also receive a signed Certification of Completion form for your records.

How can I reach you if I have more questions?

Please see our contact information below:

· You may call us at: 1 347 389-4111

· Email:

· Website: