Frequently Asked Questions
How long is the training?
This is a 2-hour online workshop accessible at any time, 24/7, for 30 days from sign up. This is a self-directed workshop that you can complete at your own pace.
Is this a NYSED approved course?
Yes, we are an approved provider that meets the New York State Education Department mandatory requirements for Training in Child Abuse Identification and Reporting.
How can I pay for the course?
You can pay with a credit card or PayPal.
Will my personal information be safe?
Yes. Your personal information will not be shared with any third party.
Is there a test at the end of the training?
Yes. There is a 10 question T/F quiz on the Child Abuse Workshop, you need a passing score of 80%, but you may take the quiz as many times as needed to pass.
How do I get my certificate?
You will receive your certificate upon completion of the course which can be downloaded and printed. We can also email it if you have difficulty.
What can I do if I lose my certificate?
Log into the course again using the same email address and password you registered with. You may print an additional copy, or email us at firstname.lastname@example.org and we will be happy to send it to you.
We automatically submit your completion information to TEACH. It should appear on your account within 7-10 days of completion. You will also receive a signed Certification of Completion form for your records.
How can I reach you if I have more questions?
Please see our contact information below:
· You may call us at: 1 347 389-4111
· Email: email@example.com
· Website: www.ateam-llc.com